Payment Policy
Full tuition is due at the time of registration.
Financial Aid is available for all Studio East programs. However, an application must be submitted and approved before registering. Apply for a scholarship here.
You must apply promo codes before payment. If you’d like to use credit on file for payment, e-mail [email protected] for a promo code.
We cannot grant, honor, or apply scholarships or credit after your payment has been processed.
Withdrawal, Refund, and Transfer Policy
Registration canceled more than 7 days before camp begins will be fully refunded, minus a non-refundable $50 fee, or you can save your full tuition as credit on file.
Registration canceled one week (7 days or fewer) before camp begins will not be refunded and no credit will be given.
Transferring between camps is based on availability and must be requested at least 7 days before the first camp starts. There is no fee to change camps, though you will be responsible for any remaining balance based on cost differential.
If Studio East needs to cancel a camp due to low enrollment, you will be notified at least 7 days in advance and will receive a full refund.
Dropping Off & Picking Up
Please do not leave your child unattended at the camp site before or after camp times. There is no supervision provided for campers before the official start time of camp. There is extended care available after some, but not all, camps, and you must be registered to participate.
Campers that are not picked up within 15 minutes of the end of camp may incur a fine to compensate teachers for their time. Campers that are continually picked up late may be withdrawn from the camp program. If you are running late, please notify the main office as soon as possible.
If there is a unique situation where your student will be arriving or leaving early, or has permission to walk, bike, or bus home by themselves, please include a note in registration or let the main office know as soon as possible.
Emergency/Medical Information
Students cannot participate without completing registration. Please include all relevant Emergency/Medical information.
It is important that we be aware of any issues or challenges your child may face so we can create a successful and rewarding experience for your child. Please include any and all medications, disabilities, and any physical, emotional, or behavioral challenges your child may have.
All staff and instructors follow the Studio’s Confidentiality Policy, to protect your family’s privacy.
Please note that Studio East staff and Instructors cannot dispense medication to your child. If your child has medical needs, please plan to provide whatever care is required during camp hours or have your student self-administer. The only exception is for emergency-only medicines (epi-pens & inhalers) You must provide written instructions for emergency procedures, and medicines will be kept with the camp’s First Aid kit for the duration of camp.
Absence & Illness
Please review our current Covid-19 Policy page HERE.
Please alert the Studio if your student will be late or absent by calling 425.820.1800 or email [email protected]
If your child is ill (flu/cold symptoms, stomach issues, coughing, sinus infections, fever etc), please do not bring them to camp until they are symptom free for 24 hours.
If your student has active lice or nits, please notify the Studio and do not send them to camp for 24 hours after treatment. Lice is very hard to contract and not dangerous to students, but because our campers share costumes, including hats and head pieces, all families at the camp location will be notified as a precaution.
Code Of Conduct
We at Studio East value each and every individual. To create an environment where each student has the freedom to grow both as a performer and as an individual, Studio East maintains a zero-tolerance policy for the following:
Fighting with another student, staff, volunteer, or parent.
Destruction or theft of any property or materials.
Disrespect towards oneself or others.
Use of inappropriate language and/or innuendo.
Racial or sexual harassment (including inappropriate physical contact).
If a student breaks this code of conduct, their registration may be cancelled without refund or credit given. Thanks for working with us to create a safe and welcoming place for all our students.
Food At Camp
Please pack a non-perishable lunch and a labeled water bottle daily. Studio East does not provide lunch or snacks. If a student does not have food, we will call a parent.
Please do not send nut products on the first day of camp in case one of our campers has a severe allergy.
Instructors encourage campers to share everything at camp except their food.
Due to limited space and time, anticipated clean-up, and staff responsibilities, we cannot support any celebrations involving edible treats during Studio East programs. We will celebrate students’ birthdays with a rousing chorus of “Happy Birthday” when you alert us in advance!
If another student in your child’s camp has a severe food allergy, families will be notified and asked NOT to send their child to camp with that food. If your family has no other nutritional alternatives, your student may be separated from the group while they eat.
Contact Information
For summer questions and queries, please e-mail [email protected]
Studio East encourages open communication between Instructors and families. Please feel free to reach the Instructors by leaving a message with Studio East Education Director Kaysy Ostrom at 425.820.1800 ext. 108.