Policies and FAQ

Payment Policy

Full tuition is due at the time of registration unless a payment plan has been set up with the office.

Refund Policy- Classes and Break Camps

  • Class cancelled by Studio East: Full refund.
  • Registration canceled more than 1 week before class or break camp (excluding summer) begins: Full cost of class less the $25 registration fee will be refunded.
  • Registration canceled less than 1 week before class or break camp (excluding summer) begins: No refund. Full cost of class less the $25 registration fee will be held as a credit*.
  • Registration canceled after 1st class: You will be charged the value of one session of class plus $25.  The balance will be held as a credit*.
  • Registration canceled after 2nd class: No refund.

*Credit can be used to pay for tuition for any Studio East class, camp, or production and is valid for up to one year.

Financial Assistance

Studio East has a Scholarship Fund to offer partial scholarships for all of our programs to students who could not otherwise participate. Apply for a scholarship here.

Turnaround for scholarships are usually 1-2 weeks depending on the scholarship committee’s availability. More questions on tuition or scholarships? Contact our Office Manager Chinda Tilson.

Winter Weather

If you do not feel safe driving, please stay home!  If you can, call or email to let us know so we don’t worry.  If we need to cancel activities at the Studio, we will make that decision no later than two hours prior to the start time of class or camp.  We will post the news on our website home page and also contact you via email.  If we have to cancel a class, we will do our best to schedule a make-up class. We will always try to schedule a makeup day for any classes cancelled due to winter weather.

Frequently Asked Questions

+ When does the Studio announce Quarterly Theater Classes?

The Fall Quarter class schedule will be posted on the website in August. Mini Winter and Winter Quarter class schedules are posted in October, and the Spring Quarter schedules are posted in March. You can get advance e-mail notification by contacting our Education Director. Our Summer Camp schedule will be posted in February. 

Class Registration starts as soon as class schedules are posted on the website or made available in hard copy, which is at least 6 weeks before classes begin. 

+ How does the Studio choose classes?

Classes vary from Quarter to Quarter based on the availability of Instructors and perceived student interest. If you have an idea for a class that we aren’t offering, contact the Education Director– if you have at least six students and we have the space and the instructor, you can create your own class! 

+ What is the difference between Technique, Play Creation, and Performance classes?

Technique Classes are focused on the process of building skills. Students may approach a different topic or theme each class, testing and applying skills in different ways. Memorization will not be necessary, or will be minimal. The final day of class usually involves a showcase of activities for parents that highlight the skills students have learned.

Play Creation Classes are all about creativity and teamwork. Teaching Artists guide students through creating characters, a story outline, and writing a script that will be presented for parents on the final day of class.

Performance Classes are focused on creating a performance piece. Lines and/or songs are memorized, movements are polished, and each class builds on the work done the previous week. The final day of class includes a performance of the finished play, dance, or musical revue. 

+ What is your attendance policy?

We expect all students to be in class regularly, arriving and departing on time.  If you foresee a conflict with a class, please contact the Studio to talk through options in order to ensure a successful experience for your student, as well as his/her classmates. 

+ How will I know which class is right for my child?

You know your child best! If there’s a particular theme or aspect of a class description that excites them, then that’s the right class. If your child is particularly shy, then perhaps starting with a Technique class will give them a chance to build some self-confidence without the pressure of a performance at the end. If they are a major drama queen at home, then perhaps a Performance class is the right place to focus that energy. If they really enjoyed working with a particular Instructor, then perhaps engaging with that teacher again is a good idea. There is no “right” pathway through Studio East classes. Each class will give your student new skills and experiences. Our staff are always happy to talk through the specifics of each class with you to help you make the right choice. 

+ Does Studio East ever make age exceptions for classes?

Occasionally we do make exceptions to posted grade levels for classes, depending on the age range of the students enrolled in the class. Social maturity and skill level are important factors to consider when making the best choice for your child. Posted ranges are set to ensure a positive experience for everyone involved. Please talk with the Education Director if you have any questions. 

+ Can I observe class?

Generally, students are more engaged in the class when their parents are not present, so we do not allow parents to observe classes. If your student is having a hard time transitioning on the first day of class, it may be beneficial for a parent or guardian to stay for the first 10-15 minutes to help them engage. 

If you’d like to observe a class prior to registering, we would be happy to have you at the previous session’s final sharing. Contact the Education Director for details and to make an appointment.