Policies & FAQs

Sickness & Attendance:

Please alert the Studio if your student will be late or absent by calling or emailing. If your child is ill (flu/cold symptoms, stomach issues, coughing, sinus infections, fever, etc), please do not bring them to camp until they are symptom-free for 24 hours.

Class cancelled by Studio East: Full refund.

Registration canceled 48 hours before class starts: Full cost of class less the $50 non-refundable registration fee will be refunded, or full cost kept as credit on file*

Registration canceled less than 48 hours before class starts OR after 1st class: We will hold the cost of one session of class plus the $50 non-refundable registration fee. The remaining balance will be refunded or held as
a credit on file.

Registration canceled after 2nd class: No refund or credit.

Switching between classes has no additional cost based on availability. You will be responsible for any remaining balance.

*Credit can be used to pay for tuition for any Studio East class, camp, or production and is valid for up to one year. Credit on file can only be used to pay for Studio East programs and cannot be refunded.

Full tuition is due at the time of registration unless a payment plan has been set up with the office.

Financial Aid is available for all Studio East programs. However, an application must be submitted and approved before registering. Apply for a scholarship here.

You must apply promo codes before payment. If you’d like to use credit on file for payment, e-mail info@studio-east.org for a promo code.

We cannot grant, honor, or apply scholarships or credit after your payment has been processed.

Studio East is proud to offer a Scholarship Fund to give partial scholarships for all of our programs to students who could not otherwise participate. Students must apply before class as scholarships cannot be issued as refunds. Apply for a scholarship here.

Turnaround for scholarships are usually 1-2 weeks and are evaluated by our scholarship committee. If you are worried about the class filling to capacity before your scholarship application is processed, please let us know and we will save a spot in class for your student.

More questions on tuition or scholarships?

Students cannot participate without completing registration. Please include all relevant

Emergency/Medical information. It is important that we be aware of any issues or challenges your child may face so we can create a successful and rewarding experience for your child. Please include any and all medications, disabilities, and any physical, emotional, or behavioral challenges your child may have.

All staff and instructors follow the Studio’s Confidentiality Policy to protect your family’s privacy.

Please note that Studio East staff and Instructors cannot dispense medication to your child. If your child has medical needs, please plan to provide whatever care is required during class hours or have your student self-administer. The only exception is for emergency-only medicines (epi-pens & inhalers). You must provide written instructions for emergency procedures, and medicines will be kept with the camp’s First Aid kit for the duration of camp.

 Please do not leave your child unattended more than 10 minutes before class time.

Students that are not picked up within 15 minutes of the end of camp may incur a fine to compensate teachers for their time. Students that are continually picked up late may be withdrawn from the program. If you are
running late, please notify the main office as soon as possible.

If there is a unique situation where your student will be arriving or leaving early, or has permission to walk, bike, or bus home by themselves, please include a note in registration or let the main office know as soon as possible.

Code of Conduct: Studio East values each and every individual. In order to create an environment where students have the freedom to grow, we maintain a zero-tolerance policy for the following:

• Fighting with another student, staff, volunteer, or parent.

• Destruction or theft of any property or materials.

• Disrespect towards oneself or others.

• Use of inappropriate language and/or innuendo.

• Racial or sexual harassment (including inappropriate physical contact).

If a student breaks this code of conduct, their registration may be cancelled without refund or credit given. Thanks for working with us to create a safe and welcoming place for all our students.